AI · WhatsApp · Automation

GM CONNECT

AI WhatsApp chatbot and automated customer service

Organize conversations, answer questions and automate requests with AI agents, custom workflows and system integrations. GM CONNECT brings customer service and automation into a GM Tecnologia platform.

GM CONNECT — WhatsApp e automação de atendimento com inteligência artificial

Tools for your customer service operation

  • Artificial intelligence agents
  • WhatsApp chatbot and automated replies
  • Multiple conversations and conversation management
  • Custom workflows
  • System integrations and process automation
  • Conversation history and reports

From first contact to organized customer service

For teams receiving WhatsApp questions and requests, GM CONNECT helps organize conversations and automate replies. Define which requests can follow an automated workflow and which require team review. Conversation history preserves the context of each interaction.

A ready platform or custom automation?

Start with GM CONNECT features or discuss workflows and integrations tailored to your operation. Tell us about your channels, existing systems and tasks. We assess feasibility and provide scope, terms and investment in the proposal, without promising unverified integrations.

For businesses and public-sector projects

Businesses can organize sales and support requests; public organizations can discuss information and citizen-service workflows. Each implementation must define access, data handling and response review. Automation does not replace professional advice or decisions requiring an accountable person.

Brazilian software for international projects

GM Tecnologia works remotely with clients in Brazil and abroad, in English, Spanish and Portuguese. Languages, channels and integrations must fit your operation and local requirements, agreed before implementation.

Open GM CONNECT

GM CONNECT questions

Connect customer service with your business processes

Tell GM which conversations, tasks and systems need to work together.

comercial@gm-tecnologia.online